Support program to leverage Ramco’s ERP for MRO services
SAN DIEGO – September 1, 2022 – SkyGuardian® Global Support Solutions (SGSS), a support program introduced by General Atomics Aeronautical Systems, Inc. (GA-ASI) in 2021, announces a new partnership with Ramco Systems. As part of the partnership, Ramco will provide its enterprise resource planning (ERP) software platform for maintenance, repair and overhaul (MRO) services to support MQ-9B SkyGuardian and SeaGuardian® Remotely Piloted Aircraft (RPA). Ramco Aviation MRO Suite provides end-to-end support of MRO requirements for MQ-9B systems, which includes line, component, engine, hangar and OEM spare parts services.
“Ramco’s technology leads the industry in providing a turnkey solution for digitizing MRO operations, improving turnaround times (TAT), improving customer satisfaction, service, on-time delivery and management of other complex business processes,” said GA-ASI Vice President of Sustainment Sam Richardson.
Ramco’s 25 years of aviation expertise brings industry-leading digital MRO management practices to SkyGuardian and SeaGuardian users.
“Earning the trust of a world leader in unmanned aerial systems is a historic achievement for Ramco. Ramco’s deep aviation functionality, built over the past 25 years and complemented by innovative next-generation features, will optimize the operational efficiency of the SkyGuardian program. We are thrilled to be a part of this vital MQ-9B program,” said President Ramco Systems Corporation, USA and Chief Customer Officer – Aviation, Aerospace and Defense, Ramco Systems, Manoj Kumar Singh.
The SGSS program supports GA-ASI customers using the MQ-9B. The program provides operators with comprehensive sustainment solutions enabling maximum system uptime, uniformity and comprehensive training services. SGSS reduces lifecycle costs for customers by leveraging the sustaining cost for all MQ-9B customers. The plan merges resources, especially for regional operators, to create synergies in depot purchases, management and repairs. This “consolidated fleet” approach for SkyGuardian operators provides collective buying power that incentivizes suppliers and contractors to create long-term contractual agreements and innovative solutions to increase customer support and cost savings that are passed on to the customer. MQ-9B customers, operating large or small fleets, collectively realize significant life cycle savings.
General Atomics Aeronautical Systems, Inc. (GA-ASI), a subsidiary of General Atomics, is a leading designer and manufacturer of reliable and proven remotely piloted aircraft (RPA) systems, radars and mission systems electro-optical and related, including the Predator® RPA Series and Lynx® Multi-Mode Radar. With over seven million flight hours, GA-ASI provides long-endurance, mission-capable aircraft with integrated sensor and data link systems necessary to provide persistent flight that enables situational awareness and a quick strike. The company also produces a variety of ground control stations and sensor control/image analysis software, provides pilot training and support services, and develops metamaterial antennas. For more information visit www.ga-asi.com
Avenger, Lynx, Predator, SeaGuardian and SkyGuardian are registered trademarks of General Atomics Aeronautical Systems, Inc.
About Ramco Aviation
Ramco Aviation Software is trusted by over 24,000 users to manage over 4,000 aircraft worldwide. With over 80 aviation organizations on board, Ramco is the solution of choice for top helicopter operators, major defense companies, space launchers, drones/UAS, eVTOLs and multiple MROs worldwide. Available on cloud and mobile, Ramco Aviation Software provides accessibility with “apps anywhere”, dramatically reducing transaction time both during aircraft on the ground (AOG) conditions and critical aircraft turnarounds. Ramco is changing the business software paradigm with AI-powered solutions powered by exciting new features such as digital task cards, offline capability, chatbots, messaging bots, HUBs and cognitive solutions.
For more information, please visit https://www.ramco.com/products/aviation-software/