Spirit has partnered with the leader in inflight connectivity solutions, Thales, to provide guests with fast video streaming capabilities so guests can enjoy a true next-generation broadband experience in the air
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MIRAMAR, Florida., July 13, 2022 /PRNewswire/ — Spirit Airlines (NYSE: SAVE) has made another groundbreaking investment in customer experience. Customers can now enjoy their favorite shows via Spirit Wi-Fi on flights operated by its Airbus A320 and A321. This milestone marks the first time an ultra-low-cost US airline has offered high-speed Wi-Fi.
Spirit has partnered with Thales to install the broadband connectivity solution FlytLIVE to cover Spirit’s network across the United States, Latin America and the Caribbean. This state-of-the-art system provides access to Internet services. Customers can enjoy a home experience in the air while watching videos from their streaming services, playing games and logging on social media with their personal devices. As another major milestone, Spirit plans to deliver the fastest Wi-Fi service of any US-based airline when all FlytLIVE-enabled aircraft connect to the new super-broadband SES-17 satellite by September 2022.
“This is a truly game-changing moment in the industry as Spirit adds in-flight amenities and product options that were previously unavailable on ultra-low-cost carriers,” said Matt Klein, Executive Vice President and Chief Commercial Officer of Spirit Airlines. “We continue to deliver the best value in the sky by providing features that are important to our guests, like our high-speed Wi-Fi service, while focusing on affordable rates to provide our guests More Go.”
“At Thales, we are proud to partner with Spirit Airlines in their mission to improve the passenger experience and we are truly delighted to have 100% of their A320 and A321 fleet equipped with FlytLIVE. Reliability and system performance are receiving rave reviews from Spirit passengers who can now stream as they please,” said TK Kallenbach, CEO of Thales InFlyt Experience.
Spirit is the leader in providing customizable travel options that allow guests to pay only for the options they choose like baggage, seat assignments, refreshments, and now Wi-Fi service will be part of it. of this À La Smarte approach to travel. In addition to purchasing Wi-Fi on the flight, guests can pre-purchase Wi-Fi at the time of booking on spirit.com July 13, 2022and on the effective mobile application August 10, 2022for flights on or after August 24, 2022. The promotional codes received from the pre-purchase option are intended to be entered into the online Wi-Fi portal on the aircraft.
Wi-Fi your way
- Navigation: Browse the web and stay in touch via email, chat and social media from $2.99
- Diffusion: Stream, browse and chat on board with high-speed Internet 20 times faster than our option to browse from $5.99
How to login
- Enable your device’s Wi-Fi and choose “Spirit_WiFi”
- Open your web browser and visit SpiritWiFi.com
- Choose the plan, enter your payment information or promo code and enjoy Wi-Fi Spirit
- The most advanced Ka-band broadband connectivity
- FlytLIVE uses next-generation aviation satellite network and technology from SES and Hughes
- SES-17 satellite designed to serve routes across the Americas and the Atlantic with Ka-band coverage
- SES-17 is SES’s first satellite to feature an all-digital payload, powered by an advanced Thales Digital Transparent Processor (DTP), enabling greater flexibility and efficiency than before. Using FlytLIVE and SES-17 from Thales, Spirit expects to provide the best availability in the Americas and will be faster than other airlines based on published data.
Additional program details:
In total, over 80% of Spirit’s fleet has Wi-Fi capability with system installations completed on Spirit’s existing A320 and A321 sub-fleets. Extending Wi-Fi functionality to Spirit’s existing A319 sub-fleet will be determined at a later date. Spirit plans to acquire 24 new A320neo aircraft in 2022 for an expected fleet-wide total of 197 by the end of the year, with an additional 33 new aircraft scheduled for delivery in 2023.
Pricing for Wi-Fi options is based on flight duration. During the flight, guests can enjoy free access to Spirit.com – check your flight status on connecting flights, access your mobile boarding pass and join Free Spirit to earn points on your flight. More information can be found at spirit.com/wifi.
Spirit continues to be recognized for its innovation in customer experience and commitment to operational excellence. The carrier won “Best Airport Innovation” in the APEX/IFSA Awards 2021 for its revolutionary self-service bag drop system with biometric photo matching, which speeds up the check-in process and reduces face-to-face contact. Additionally, Spirit has been recognized by Forbes as one of the America’s Best Diversity Employers in 2022. Spirit also received the “Aviation Maintenance Technician” from the FAA Diamond Excellence Awardfor the fourth consecutive year.
About Spirit Airlines:
Spirit Airlines (NYSE: SAVE) is committed to providing the best value in the sky. We are the leader in providing customizable travel options from an unbundled fare. This allows our guests to only pay for the options they choose, such as baggage, seat assignment and refreshments, what we call À La Smarte®. We enable our customers to venture further and discover more than ever before. Our Fit Fleet® is one of the youngest and most fuel-efficient in the United States. We serve destinations across the United States, Latin America and the Caribbean, and are dedicated to giving back and improving these communities. Come save with us at spirit.com.
Thales (Euronext Paris: HO) is a world leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group offers its customers – companies, organizations and administrations – in the fields of defence, aeronautics, space, transport, identity and digital security solutions, services and products that help them to fulfill their critical role, with respect for the individual being the driving force behind all decisions.
Thales has 81,000 employees in 68 countries. In 2021, the Group achieved a turnover of 16.2 billion euros.
SOURCESpirit Airlines, Inc.